Privacy Policy

Your Privacy Is Important to Us

This Privacy Policy explains how Veridical Technologies LLC, doing business as AttorneyAide ("AttorneyAide," "we," "our," or "us"), collects, uses, processes, and shares information when you visit our website or use our services (the "Services").

If you have questions regarding this Privacy Policy or our data-handling practices, please contact us using the information provided at the end of this document.

AttorneyAide is built for legal professionals in the United States. We recognize that the information processed through our platform may include sensitive client data, attorney work product, and protected health information ("PHI"). Our privacy and security practices are designed to support your professional, ethical, and legal obligations.

1. Our Privacy-First Commitment

AttorneyAide is designed exclusively for use by licensed attorneys, law firms, and their authorized staff, and is not designed for direct use by consumers or clients. Our approach reflects the heightened confidentiality and accuracy standards required in legal practice.

No Model Training

AttorneyAide does not use Customer Data to train, fine-tune, or improve general-purpose artificial intelligence models. Customer Data is processed solely to provide the Services or as otherwise expressly authorized by you or required by law. This commitment does not prohibit limited, human review of Customer Data solely for debugging, security, or support purposes at the customer's request or as necessary to maintain the Services, subject to strict confidentiality obligations.

Privilege-Aware Design

Our platform is designed to support the preservation of attorney-client privilege and the work-product doctrine. AttorneyAide does not claim ownership of Customer Data and does not access or use such data except as necessary to provide the Services, to maintain platform security, or as required by law.

Data Minimization

We collect and process only the information reasonably necessary to operate and improve the Services. We do not sell, rent, or otherwise monetize Customer Data.

2. Information We Collect

We collect information in the following categories:

A. Information You Provide Directly

This may include:

• Documents and files uploaded to the Services
• Information entered into forms or workflows
• Account registration details (such as name, email address, userid, and profile photo)
• Communications with us, including support requests

B. Information Collected Automatically

This may include:

• Device and technical information (e.g., browser type, operating system, IP address, time zone, and usage logs)
• Website interaction data (such as pages viewed and features used)
• Workflow execution and system performance data for quality assurance and platform reliability
• Cookies and similar technologies

AttorneyAide does not store plaintext passwords.

C. Information from Third-Party or Public Sources

We may receive limited information from publicly available sources or service providers strictly to support account creation, authentication, or service delivery.

D. Generated or Inferred Information

Outputs generated from documents you upload (such as summaries, chronologies, or extracted data) are treated as Customer Data and are subject to this Privacy Policy.

E. Customer Data vs. Business Relationship Data

Customer Data includes case-related data, including case documents uploaded, case-related information entered, and case-related outputs generated through the Services, and is subject to this Privacy Policy.
Business Relationship Data includes account registration details, device and technical information, and website interaction and performance data, which are used to operate, secure, and market the Services.

3. How We Use Information

We use information to:

• Provide, operate, and maintain the Services
• Process documents and generate outputs at your direction
• Communicate with you regarding your account or service updates
• Provide customer support and respond to inquiries
• Improve system reliability, security, and performance
• Detect, prevent, and address fraud or misuse
• Comply with applicable legal obligations

AttorneyAide does not use Customer Data for advertising targeting, behavioral profiling, or AI model training.

4. How We Share Information

AttorneyAide shares information only as described below.

A. With Your Authorization

We may share information when you request or explicitly authorize us to do so.

B. Service Providers

We may share information with trusted vendors and service providers who perform services on our behalf (such as cloud hosting, authentication, or analytics). These providers are contractually bound to confidentiality and data-protection obligations consistent with this Privacy Policy.

C. Legal and Safety Obligations

We may disclose information if required to comply with applicable law, legal process, or governmental requests, or to protect the rights, property, or safety of AttorneyAide, our users, or others. Where legally permitted, we will provide notice to the customer before responding to a request for Customer Data.

D. Business Transactions

If AttorneyAide is involved in a merger, acquisition, reorganization, or similar transaction, information may be transferred as part of that process, subject to continued protection consistent with this Privacy Policy.

E. Aggregated or De-Identified Data

We may use or share aggregated or de-identified information that cannot reasonably be used to identify you or your clients.

F. Website Advertising and Analytics

AttorneyAide does not use or share Customer Data for advertising purposes. Website analytics and marketing activities, if any, are limited to Business Relationship Data and do not include case content, client information, or inferences drawn from case characteristics.

5. Security Safeguards

AttorneyAide employs administrative, technical, and physical safeguards designed to protect information against unauthorized access, disclosure, or misuse.

Examples of security measures may include, but are not limited to:

• End-to-end encryption for data in transit (TLS 1.3+)
• Encryption at rest using industry-standard AES-256
• OAuth 2.0 authentication with support for multi-factor authentication (MFA). AttorneyAide strongly recommends that all users enable multi-factor authentication. AttorneyAide relies on third-party enterprise authentication providers (e.g., Google Auth Platform) for user authentication.
• Role-based access controls, access logging, and regular audits.

Security practices are periodically reviewed and updated in light of evolving risks.

While we take reasonable measures to protect information, no system can be guaranteed to be completely secure.

6. HIPAA, State Health Privacy Laws, and Protected Health Information

To the extent AttorneyAide acts as a Business Associate under HIPAA, we comply with applicable HIPAA requirements and execute Business Associate Agreements.

6 A. Washington State Residents – My Health My Data Act

To the extent AttorneyAide collects, processes, or stores "consumer health data" as defined under the Washington My Health My Data Act (RCW 19.373), we do so solely for the purpose of providing the Services at your direction. AttorneyAide does not sell consumer health data and does not use such data for targeted advertising.

AttorneyAide processes consumer health data only as a service provider acting on behalf of its customers and in accordance with applicable legal and contractual obligations.

7. Data Retention and Deletion

We retain information only for as long as reasonably necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

Upon termination of your account, you may request deletion of Customer Data, subject to applicable legal, regulatory, or contractual retention requirements.

8. Third-Party Infrastructure

AttorneyAide uses enterprise-grade cloud infrastructure providers (such as AWS or Google Cloud) that maintain recognized security certifications (e.g., SOC 2, ISO 27001). Where applicable, subprocessors are contractually required to meet equivalent data-protection obligations.

When third-party AI services are used, AttorneyAide utilizes private or restricted APIs configured not to retain or train on Customer Data.

9. Children's Information

The Services are intended solely for use by legal professionals and are not directed to children under 18.

10. Governing Law

This Privacy Policy is governed by the laws of the State of Washington, without regard to conflict of laws principles.

11. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time in which case we will update the "Last Updated" date at the top of these Terms. If we make changes that are material, we will use reasonable efforts to attempt to notify you, such as by e-mail and/or by placing a prominent notice on the first page of the Website. However, it is your sole responsibility to review this Privacy Policy from time to time to view any such changes. The updated Terms will be effective as of the time of posting, or such later date as may be specified in the updated Terms. Your continued access or use of the Services after the modifications have become effective will be deemed your acceptance of the modified Privacy Policy.

12. Contact Us

If you have questions about this Privacy Policy, our security practices, or require a Business Associate Agreement, please contact:

Email: support@attorneyaide.com